Simple Business by OA

Contact Us

Have a question, found a bug, or need help with your account? Email us and we’ll get back to you as soon as we can.

We typically respond within 3–5 business days.

Frequently Asked Questions

How do I create a group?

From your dashboard, tap “+ Group”, give the group a name, and tap Create. Your plan limits how many groups you can have: Free allows 2, Clarity allows 5, and Momentum allows 15.

How do I invite someone to a group?

Open a group, tap the Members button, then tap the invite icon and enter the person’s email address. They’ll receive an email invitation and will also see the invite on their dashboard, where they can accept or decline.

I signed in with Apple and group invites don’t show up. Why?

When you sign in with Apple, Apple offers a “Hide My Email” option that gives the app a private forwarding address (something like xyz123@privaterelay.appleid.com) instead of your real one. If a friend invites you to a group using your real email address, the invite email still reaches you — Apple forwards it — but the app stores the relay address as your account email, so it doesn’t recognize that the invite is for you and the invitation never appears on your dashboard.

To fix it: open the app, tap the “•••” menu → Settings → Profile, change the Email field to the real email address your friends know you by, and tap Save. From then on, invites sent to that address will appear in your dashboard’s Pending Invitations section. You can keep signing in with Apple as normal — this only changes which email the in-app invite system matches against.

How do I reset my password?

On the login screen, enter your email address and tap “Forgot password?”. We’ll send a password reset link to that email. This applies to accounts created with an email and password — if you signed in with Apple or Google, manage your password through that provider.

How do daily reminders work?

Turn on “Enable daily reminder” in Settings. Each day at 6:00 AM in your local time zone, you’ll receive a notification on your device and an email summarizing the tasks that are overdue or due that day.

How do I manage or cancel my subscription?

Subscriptions purchased in the iOS app are managed through Apple. Go to Settings on your device, tap your name, tap Subscriptions, and select Simple Business by OA to change or cancel your plan. Subscriptions purchased on the web are managed from the “Manage Subscription” option in the app’s Settings.

How do I delete my account?

Open Settings in the app, scroll to the “Danger Zone” section, and tap “Delete Account”. You’ll be asked to confirm. This permanently removes your account and profile data and cannot be undone. Note that cancelling a paid subscription is separate — cancel it through Apple (for iOS purchases) before or after deleting your account.

What’s included in each plan?

Free: up to 2 groups, 1 invite per group, 3 tasks per section.
Clarity: up to 5 groups, 3 invites per group, 7 tasks per section, calendar integration, basic color palette.
Momentum: up to 15 groups, 10 invites per group, 20 tasks per section, advanced colors, background customization, and Gantt charts.

A task’s due date looks off by a day. Why?

Make sure your device’s date, time, and time zone settings are correct. If a problem persists, email us at the address above with the group name and task so we can investigate.

Privacy

For details on what data we collect and how it’s used, see our Privacy Policy.